What Our Customers Are Saying

How do you know which tree service to call in Northeast Ohio? Which company is reputable, honest, and does great work? You look at online reviews! That's why we've pulled all of our customer reviews onto one page so you can quickly and easily see what it's like to work with Independent Tree.

Call us today at 440-564-1374!

The guys from Independent Tree arrived today and the big monster of a tree is finally down - yay !!! I am so happy. The branches have caused havoc to my roof and gutters - so life will be easier and better without it ....

I can't tell you enough how professional the guys from Independent Tree have been. They're very courteous and conscientious. I needed to open my garage door so they could get the truck in a position to remove the tree because of the configuration of my drive and the positioning of the tree. They assured me they would not go into my garage, but just abut where the drive ended and the garage floor began. They then put a piece of plywood under the truck so nothing would drip onto my driveway. They also put the wooden planks on the grass so when the driver was leaving, he wouldn't cause any rutting.

They are a very good company!

Francine Mastrucci
Chagrin Falls, OH


To our excellent “Tree Team”

We really appreciate all your skill, exceptional work ethic and dedication to a job well done.  You have been a very valuable part of our property make over!

Carl & Kay Asseff


I highly recommend Independent Tree. They are arborists who know how to correctly prune a tree and they have a sense of esthetics so they won’t leave your tree looking lopsided. When they climb your tree to remove branches they do not use crampons which can cause an injury to the tree. They are also very careful of surrounding shrubs and flowers. If you love your trees, use Independent Tree

Sherry Schmidt
Shaker Heights, OH


I contacted Independent Tree with two concerns. The leaves on my dogwood tree were shriveling up and I was afraid it was dying. Also, I had a large maple tree blow down in June and wanted to plant something to replace it.

Jennifer Roberts made an appointment for a consultation and arrived promptly the next day. She diagnosed the dogwood as having a bad attack of fungus and gave me gave me a detailed plan of care for it. She then looked at the maple and explained what had happened to it. I asked her for advice about a new tree and she gave me several choices which matched my needs and advised me on placement. The consultation lasted about 25 minutes and there was no charge for it. Jennifer obviously cared about the trees and felt badly about the lost maple.

I subsequently chose a Dawn Redwood and Jennifer sent me prices and a website with more information. I chose the largest of the three price options. In September, her team came to plant the tree. They were on time and professional. They took time to check that the tree was straight and that it would get good sun. All three were friendly and they gave me thorough advice about caring for the new tree. They were very patient while I took notes, went over the information twice, and acted like their only concern for the day was taking care of my tree.

Working with Independent Tree was a great experience. I’ve had planting done by landscapers in the past, but this was in a higher league. I will use Independent Tree for all my tree needs in the future.

Martha Clinger
Lyndhurst, OH


Our experience with Independent Tree was very positive from start to finish. I called this provider for an estimate based on positive reviews and more importantly the arborist services they provide. We preferred an arborist assessing our trees for safety reasons and for proper pruning. Jen, a certified arborist, came out to assess the trees in question. She took the time to look over our trees and patiently answer the many questions we had. Besides pruning and removing dead wood, Jen recommended that our large oak be cabled in two places where large limbs are hanging over our home. We felt the price quoted was not only fair but a good deal. On the date of service, the crew showed up on time. They were pleasant and polite and explained everything they would be doing. The crew was very efficient, it was obvious they know what they are doing. Clean up was thorough. I would not hesitate to use this provider again and recommend them to others. Thanks to everyone at Independent Tree!

Melissa Barr
Lyndhurst, OH


I am sending this to you to express my appreciation of your professional attitude and personal attention that you exhibited at our meeting. As I told you, I had 2 other tree cutting services scheduled to come to my house to provide me with estimates. However, due to the manner with which you considered my tree cutting needs and your suggestions and efforts for making the cost of this project approach my cost expectations, I could not pass on the opportunity to agree to your proposal. I truly appreciated your honesty and efforts. These are attributes that contractors rarely exhibit any more. Therefore, I cancelled my other estimate appointments.

Please share this e-mail with the owner of Independent Tree and let him know that I will gladly recommend you to my neighbors.

Reuben Grossberg
Chagrin Falls, OH


Great job Alan, responsive and it was done right!  It is very refreshing to have a service performed right the first time and I didn’t have to call you repeatedly… Thank you very much!

Jack Kozlowski
Novelty, OH


I just wanted to let you know how impressed I am by your crew.  After watching them for close to 4 hours today, I was able to see how well they work together.  Your crew is professional & maintains personal safety as a top priority.  I have seen a few other crews in action in my years as an Arborist. Comparatively, yours stands out as exceptional.

Jennifer Braman
ISA Certified Arborist OH-5304A


I just wanted to take a minute to tell you how terrific your employees were in getting the job done at my home.  They took my crab apple down & really helped me with good advice on trimming my backyard trees.  The guys were friendly, professional and quick to get the job done… I will certainly recommend your company to all my friends and neighbors.

MaryAnn Porcaro
Auburn Township


We would like to thank you for your professional work done in removing the two trees in my yard.  I watched your work as it progressed and was pleased with the care you took in performing each phase.  You need to be proud of your service.  Keep up the good work!

The A. Edwards Family